News

2025 Training Process Changes

One of our Big Bets in 2025 is Training. In aim of simplifying the training process and improving the quality of training our new hires receive, we have updated the training pathways and  are moving back to paper training verifications. Your restaurants training plan can be found on the Training Calendars page. This change means that the Trainee Tracker will be obsolete once all trainees currently in progress are finished training. The Trainee Tracker will be deactivated on the 01/03/2025. 

How it works?

• Each restaurant has a Crew Training Folder with blank verifications for each area inside

• Each trainee will have a 1 page verification for the area they are training

• Fill in the verification as the training shift progresses, including FredDoc verifications, secondary tasks and capturing signatures at the end of each shift

• At the end of each training shift, complete a recap in the Crew Coach Work Chat including a photo of the paper verification 

• Remember - always use Fred to train new hires to ensure they receive Gold Standard training to enable them to be competent and confident.